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Quality Assurance

Knowledge Excellence (KE) is UK based privately owned consultancy, auditing and training company operating all around UK and Internationally.  KE is committed to offering the highest quality services, providing second to none training solutions, distinctive support to our clients and to continually improve our services.    We helps you achieve ISO9001:2008 & ISO13485:2003 QMS Certification. 
 
We use “The Trainer Assessment Programme” (TAP®) Learning System in our unique Blended Learning Wise model which consists of 3 exclusive learning elements (TAP®, Game Based Learning [GBL] and the use of Performance Response System Technology in the training quizzes-[PRS]).  For enhanced retention all our courses are professionally designed in short palatable sessions with additional individual interactive sessions. 
 
The use of TAP® Learning System, GBL and PRS by our highly qualified Subject Matter Experts guarantees that all our courses will be; informative, participative, enjoyable, inspiring and have long lasting results.   All our courses are measured by a final evaluation assessment questionnaire.  Knowledge Excellence offers tailored on site training to give delegates a chance to take an intense look at very specific issues in their work focusing on the precise requirements of your organization.  E-learning courses are available on request. 

 

Knowledge Excellence helps clients to:

 

  • Get certified (ISO 9001 or ISO 13485)
  • Improve product quality
  • Increase staff productivity
  • Lower customer complaints and enhance customer satisfaction 

       
http://www.tap-training.com
ISO 9001:2000  is the internationally recognised standard for an organisation's internal Quality Management.  An organisation's "Quality Management" refers to its actions to ensure that its products or services satisfy its customers' quality requirements and complies with any regulations applicable to those products or services.
 

Knowledge Excellence (KE) training courses can be customized to the specific requirements of our clients to achieve their goals most efficiently.


Benefits of Achieving ISO 9001:2000 certification
 
  • Increased opportunities to compete in global markets
  • Internationally accepted Quality Managment Systems (QMS) 
  • Increased customer satisfaction
  • Continuous improvement
  • Increased profit  

Knowledge Excellence Quality Assurance Support

  • Good Laboratory Practice (GLP) and cGMP support (details on technical page)
  • Control programmes for laboratories (details on health and safety page)
  • Drafting and implementations of ISO 9001, ISO13485 and 21CFR part 820
  • Design and implementation of the quality management system, applicable SOPs, forms, logs, staff training, equipment maintenance
  • Document Control  and change control
  • Training Programmes and Documentations

 

Knowledge Excellence Quality Learning and Development (L&D) Solutions:
  • ISO 9001:2000- The Basics
    • ISO 9001:2000-The Basics-Course details
  • ISO 9001:2000 -Above and Beyond the Basics
    • ISO 9001:2000 -Above and Beyond the Basics
  • ISO 13485:2003 cf. ISO 9001:2000
    •  ISO 13485 cf. ISO 9001- Course details
  • Quality Internal Auditor (ISO 13485)
    •  Quality Internal Auditor (ISO 13485)-course details
  • Quality Internal Auditor (ISO 9001) Some organization may only use the ISO 9000 series of standards to get certificated by writing a set of routine procedures and records that do not reflect the reality of the way organization actually works, and simply add costs without being useful.  Regular monitoring through internal audits can act as a feedback mechanism for the top management on the suitability, adequacy and effectiveness of the quality management system.  However, only competent, skilled and knowledgeable internal auditors can help to add value during audits and hence help to improve your business. 
  • This 2 days course aims to help auditors to conduct effectively internal audits.  It will provide attendees with audit skills and techniques.  It is also designed to help auditor to understand how to; plan audits, use correct auditing techniques, put audit findings into perspective and how to report audit findings
  • Quality Procedures and Documentations
    • Quality Procedures-course details
 
For both blended learning and e-learning all the above titles can be tailored to your needs and delivered on site.  If you require a course that is not in the above list please contact us.
For open courses please follow this link click here
E-mail: info@knowledgeexcellence.com
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